Terms of Service

About the service

Find Your Table is a digital software service for event seating, QR guest lookup, guest list management, and event pages, operated by XPIT L.L.C. Hosts create an event, add guests with table assignments, and share a QR code. Guests scan it, search their name, and see their table. By using the service you agree to these terms.

Host responsibilities

• •You are responsible for the accuracy of the event and guest data you add or import. Tables shown to guests are only as correct as the information you provide.
• •You must have a fair reason and appropriate permission to upload guest information, and you should only include the details you need for seating.
• •Keep your login access to yourself. You are responsible for activity under your account.

Guest use

Guests use the public event page to search for their own name and find their table assignment. The public page does not expose the full guest list or any host-only notes.

Acceptable use

• •Do not use the service for unlawful content or for any abusive, harassing, or fraudulent purpose.
• •Do not scrape, bulk-harvest, or attempt to access data that is not yours.
• •Do not interfere with, overload, or attempt to break the service or its security.

Plans and payments

Find Your Table offers a Free plan plus one-time paid upgrades — Essential, Plus, and Premium — priced per event. Each of those event plans is a single, one-time charge that applies to one event; it is not a recurring subscription and does not renew.

Current prices are shown on our Pricing page and again at checkout before you pay. By completing checkout, you authorize that one-time charge. Paid features unlock for that event once payment is confirmed. Free-plan limits, such as the guest limit, may apply until you upgrade.

Venue is for business customers only. Venue prices exclude VAT. We ask for a business VAT number where applicable. Venue, our workspace subscription for planners and venues, is the exception to the paragraphs above. It is a recurring subscription, billed annually in advance in US dollars (US$588 per year, the equivalent of US$49 per month, charged as US$588 annually) and excluding any applicable taxes, and it renews each year until it is cancelled. Each paid subscription year includes 4 Venue event credits. A credit is used only when you choose to use it on an event; creating, editing, adding up to 50 guests or publishing an event on the Free plan never uses one. An event that has been covered stays covered for as long as the subscription is active, and deleting or renaming it does not return the credit. Unused included credits expire at the end of the subscription year, or when a new subscription year starts if that is earlier, and are not carried over. Included credits are used before additional ones. When your workspace has no credit left, an owner or admin can cover a further event as an additional event: it is charged once, at US$89 plus applicable taxes, on your next annual invoice, or on your final invoice if the subscription is set to end, and that event is never charged again, including in later years. Additional event credits bought earlier as a one-time payment do not expire, are used before any additional event is charged, and stay available if you subscribe again. A credit that has been used on an event is non-refundable, and deleting or renaming an event never refunds or returns a credit. You can cancel at any time from your workspace billing settings: cancellation takes effect at the end of the current paid year, access and coverage continue through the period already paid for, and the subscription does not renew. If a payment is refunded under the 14-day rule in our Refund Policy, the subscription ends when the refund is made instead, and coverage ends with it. When the subscription ends, your events, guest pages and data are kept and paid features stop until you subscribe again; events that were covered are covered again when you resubscribe, without using another credit. Workspaces that subscribed on the earlier monthly plan keep that plan, which covers all of their events, until it is cancelled. There is no setup fee and no trial.

For billing questions or refund requests, contact support@findyourtable.app. Our Refund Policy sets out when we refund a purchase.

If you buy a personal event plan as a consumer in the European Union, you also have a statutory right of withdrawal of 14 days. It applies independently of the Refund Policy, and our Right of withdrawal page explains it, sets out what a request for immediate performance means, and provides both the model withdrawal form and an online withdrawal form. Nothing in these terms limits your rights under mandatory consumer law.

Availability

We work to keep the service running, but we do not guarantee uninterrupted or error-free availability. The service is provided on an as-is basis. Please keep a backup of your important event and guest information.

Changes

As the product develops we may update these terms. If we make a meaningful change, we will update this page.

Contact

Questions about these terms? Email us at support@findyourtable.app.