Find Your Table

Withdrawal

Right of withdrawal

Your 14-day statutory right when you buy Find Your Table as a consumer in the European Union.

Last updated: October 2026 (version 2026-08-01)

Who this applies to

If you are a consumer in the European Union and you bought a paid plan through this website, you have a statutory right to withdraw from the contract within 14 days, without giving any reason and without penalty. This right is separate from our Refund Policy and applies even where that policy would not offer a refund.

The period

The 14 days run from the day the contract is concluded — the day your payment completes and the plan is unlocked for your event. To meet the deadline it is enough that you send your withdrawal before the period expires.

How to withdraw

Any unequivocal statement is enough. You can:

  • use the online withdrawal form on this website — it records your request with the date and time and sends you a confirmation;
  • email support@findyourtable.app with a clear statement that you are withdrawing;
  • write to the postal address in our Legal Notice;
  • use the model withdrawal form below (you are not obliged to).

Service starting during the withdrawal period

Find Your Table is a service, and most customers want it to start immediately — that is the point of buying it before an event. So at checkout we ask you separately, with an unticked box, to request that performance begin before the 14 days are over.

Requesting that does not take your withdrawal right away, and opening your dashboard does not end it either. What it does is this: if you withdraw after performance has begun, you may be asked to pay a proportionate amount for what was already provided, calculated against the total price. If you withdraw before performance begins, you pay nothing.

Your withdrawal right ends only once the service has been fully performed, and only where that full performance began with your prior express request and with your acknowledgement that the right would then be lost.

Effects of withdrawal

If you withdraw, we reimburse all payments received from you, less any proportionate amount described above, without undue delay and no later than 14 days after the day we are informed. We use the same means of payment you used, and the reimbursement costs you nothing.

Business customers

The statutory right of withdrawal is a right consumers have. Venue Edition is sold self-service and is normally bought by a business acting in the course of its trade, which is not a consumer purchase. This covers the annual Venue subscription and additional Venue events alike, whether billed on the invoice or bought earlier as credits. Where you buy as a consumer, the withdrawal rights described above apply to that purchase in the same way, and nothing on this page removes or limits a right you have under mandatory law. A negotiated business arrangement with its own signed proposal or written agreement is additionally governed by that document.

Contact

XPIT L.L.C · support@findyourtable.app · +1 267-787-2969. Our full postal address is on the Legal Notice page.

Withdraw online

Send us your withdrawal here. We record it with the date and time, and confirm it to you by email.

An email with an unequivocal statement is equally valid — this form is offered for convenience, not required. support@findyourtable.app

The address you used for the purchase. We reply here.

Your purchase reference or the event name, if you have it to hand.

Roughly is fine.

Anything you want recorded. You do not have to give a reason for withdrawing.

We use what you send here only to handle your withdrawal and to reply to you. We do not track this page.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract. You are not obliged to use it — any unequivocal statement is enough.

To:
XPIT L.L.C
34 N Franklin Ave Ste 687 #5110
Pinedale, WY 82941
United States
support@findyourtable.app
+1 267-787-2969

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service:

Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.